1. Introduction
This Privacy Policy explains how personal information is collected, used, and protected when using our services. We are committed to safeguarding your privacy and ensuring compliance with the applicable laws and regulations in the United Arab Emirates (UAE).
2. Information We Collect
We may collect personal information that you provide directly, such as:
- Name, email address, phone number, and other contact details.
- Billing and payment information.
- Any other information voluntarily provided through our website or services.
Additionally, we may collect non-personal data such as:
- IP address, browser type, and device information.
- Usage data and analytics for service improvement.
3. How We Use Your Information
Collected data may be used for the following purposes:
- Providing, maintaining, and improving our services.
- Processing transactions and managing accounts.
- Communicating with users, including customer support.
- Sending marketing and promotional materials (where applicable and with consent).
- Ensuring security and preventing fraudulent activities.
4. Data Sharing and Disclosure
We do not sell or rent personal information to third parties. However, we may share data under the following circumstances:
- With service providers assisting in operations, such as payment processing and hosting.
- When required by law or to comply with legal obligations.
- To protect our rights, property, and security.
5. Data Retention
We retain personal information only as long as necessary for the purposes outlined in this policy or as required by law. Once no longer needed, data is securely deleted or anonymized.
6. Security Measures
We implement appropriate security measures to protect personal data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. User Rights
Depending on applicable laws, users may have rights to:
- Access, update, or delete their personal data.
- Withdraw consent for data processing where applicable.
- Object to or restrict certain data processing activities.
Requests regarding data rights can be made by contacting us.
8. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to enhance user experience and collect usage data. Users can manage cookie preferences through browser settings.
9. Third-Party Links
Our services may contain links to third-party websites. We are not responsible for the privacy practices of external sites, and users should review their privacy policies separately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of our services after changes indicates acceptance of the revised policy.
11. Contact Information
For any inquiries regarding this Privacy Policy or personal data handling, please contact us.